Privacy Policy

Information We Collect

When you call, we may record your name, phone number, town, details about your house and heating equipment, your utility and anything else you decide to tell us about the project.

When you visit this website, some technical information may be collected automatically, such as your browser, device type, the pages you view and a general location based on your IP address.

How We Use Your Information

We use the information you give us to answer questions, arrange a home visit, write proposals and help with the rebate and financing paperwork you ask us to handle.

Technical information helps us see how the site is used and keep it running.

Cookies and Tracking

This website may use cookies or similar tools for basic analytics. You can block or clear cookies in your browser, and the site will continue to work.

How We Share Information

We do not sell personal information. We share it only as needed to provide what you ask for, such as with a rebate program administrator or a participating lender when you decide to pursue a rebate or the HEAT Loan.

We may also disclose information when the law requires it.

Data Security

We take reasonable measures to protect your information, although no storage or transmission method is perfectly secure.

Your Rights in Massachusetts

Massachusetts residents may ask what personal information we hold about them and ask that it be corrected or deleted, subject to our legal and recordkeeping duties. Phone us to make that kind of inquiry.

Links to Other Websites

This website may link to other sites, such as program or utility pages. Their content and privacy practices are their own responsibility.

Children's Privacy

This website is intended for adults and is not aimed at children under 13. We do not knowingly collect information from children.

Updates to This Policy

We may revise this policy from time to time. The date at the top of this page shows the most recent change.